Returns Voucher Code/Exchange/Refund
Elle Boutique will offer a voucher code,exchange or refund within 14 days from your order date excluding delivery charge, in accordance with the distance selling regulations. Items must be returned with all original tags still attached and in original packaging. We do not accept returned items that have been soiled, damaged or smell of smoke or any other odor. Items will be returned to sender immediately.
A voucher code, exchange or refund will only be guaranteed if the item is returned within the time frame stated above, starting from the date on your delivery note. any items received after this date will be sent back to the original delivery address. Please indicate on your delivery note the reason for returning the item and if you want a refund or exchange or a voucher code .
You must return your delivery note with your item so we can trace your order and issue your exchange/voucher code/refund. The cost of returning the item to us is your responsibility.
If you would like to exchange your item for something else in our online store or request a voucher code you will be required to pay the additional shipping costs.
Items purchased online can not be returned to our retail stores for a refund. They must be posted back to the address below and refunded using the same method used when making when making the original payment.
Please post returns back to
Unit 34, Fashion City, Ballymount, D24 HPR8